Tuesday, December 1, 2009

Fix Outlook Problems in Vista

If you have just upgraded from Windows XP to Vista, you may have experienced sudden problems with your e-mail client. Or you may have been running Vista all along but now Outlook is not working properly. A few common e-mail troubleshooting tips that you can follow to solve your Outlook problems in Vista are as under:

Repair Tools

You can use the built-in tools to fix your numerous Outlook problems. For Outlook 2003, you can click on Help and select the option 'Detect and Repair'. If you want to restore shortcuts or default settings, select those check boxes. Now, click on 'Start' to begin the tool. Close any Microsoft programs if prompted. When the tool has finished repairing problems in Outlook, click on OK.

If you have Outlook 2007, you can click on 'Help' and select 'Microsoft Office Diagnostics'. If you are unable to open Outlook, you can click on the 'Start' button, and go to 'All Programs,' to open 'Microsoft Office'. Now, select 'Office Tools' and click on 'Microsoft Office Diagnostics.' You can click on 'Continue' and then 'Run Diagnostics.'

You also need to close any windows when prompted. After the diagnostics tool has found and fixed any problems, finally click on OK.

Outlook Version Compatibility


Compatibility issues are very common in any applications. Check your version of Outlook to ensure that it is supported by your operating system. If you are using Vista, remember that it supports only Outlook versions 2003 and 2007.

To find out which version of Outlook you have, follow these steps:


  • Open Outlook
  • Click on the Help menu at the top right of the Outlook toolbar
  • Select 'About Microsoft Outlook' and look for the version at the top of the window
If you use an Outlook version other than 2003 or 2007, Outlook may work with Windows Vista, but you will likely experience compatibility problems. To resolve these problems, upgrade to Outlook 2007 by purchasing the application from the Microsoft website or a Microsoft vendor.

Windows Updates

Windows regularly provides patches for known issues with Outlook, Vista and other applications.
It is prudent to install all available updates on a regular basis. If you need to search for any available updates for your Outlook on Vista, then follow the steps below:

  • Open the Start menu and type Windows Update into the "Start Search" box
  • Next, click on Windows Update
  • If you want to see what updates are available and select only those pertaining to Vista or Outlook, click the 'View Available Updates' link
  • Now, check the boxes of those you wish to install and then click the 'Install' button
When the installation is complete, restart your computer for them to take effect and hopefully resolve your e-mail client problems. If these steps also cannot help you troubleshoot your e-mail client errors, then try seeking the assistance of laptop experts or laptop technicians who have the relevant experience and credentials to fix your Outlook problems.

Monday, November 2, 2009

Unable to send e-mail via Outlook?

You never know when your e-mail client may not let you send your important e-mail to friends, collegues, family or relatives. If you use Outlook and are unable to send e-mails, before troubleshooting your Outlook, check closely for incorrect Outlook POP and SMTP server settings.

The format for the correct server settings is:

Username: Use the full e-mail address like marie.jacob@hotmail.com
Incoming mail server (POP3/IMAP server): Your POP3 Server name will probably start with 'mail', 'pop' or 'pop3', like this- mail.my-isp-or-company.com, pop.my-isp-or-company.com, pop3.my-isp-or-company.com
Outgoing mail server: The name of your SMTP Server must be obtained from your ISP, corporate systems administrator or your e-mail hosting company. It usually starts with 'mail' or 'smtp' like this- mail.my-isp-or-company.com, smtp.my-isp-or-company.com

Moreover, SMTP authentication must be enabled for the login to be successful. Sometimes, if your Outlook's option-'My SMTP server requires authentication checkbox' is left unchecked, you could face problems in sending your e-mail. To enable the SMTP authentication for your e-mail client, follow the steps below:
  • From the Tools menu select Accounts. The Internet Accounts box appears.
  • Select the Mail tab. Your email account appears.
  • Select the appropriate email account by clicking on its name and click the Properties button on the right.
  • Then under the Outgoing Mail Server section check the box My server requires authentication.

NOTE: Do not check the box next to Log on using Secure Password Authentication.

Problems in sending e-mail also occur when your port is blocked by your Internet Service provider. The standard port usually used for SMTP connection is port 25. If this is the case, then seek for an alternative port from your hosting provider or Internet Service Provider. If you are having severe problems in sending and receiving your email, you may ask your hosting service provider for more technical support or sign up with remote PC specialists for 24/7 e-mail support.