The format for the correct server settings is:
Username: Use the full e-mail address like marie.jacob@hotmail.com
Incoming mail server (POP3/IMAP server): Your POP3 Server name will probably start with 'mail', 'pop' or 'pop3', like this- mail.my-isp-or-company.com, pop.my-isp-or-company.com, pop3.my-isp-or-company.com
Outgoing mail server: The name of your SMTP Server must be obtained from your ISP, corporate systems administrator or your e-mail hosting company. It usually starts with 'mail' or 'smtp' like this- mail.my-isp-or-company.com, smtp.my-isp-or-company.com
Moreover, SMTP authentication must be enabled for the login to be successful. Sometimes, if your Outlook's option-'My SMTP server requires authentication checkbox' is left unchecked, you could face problems in sending your e-mail. To enable the SMTP authentication for your e-mail client, follow the steps below:
- From the Tools menu select Accounts. The Internet Accounts box appears.
- Select the Mail tab. Your email account appears.
- Select the appropriate email account by clicking on its name and click the Properties button on the right.
- Then under the Outgoing Mail Server section check the box My server requires authentication.
NOTE: Do not check the box next to Log on using Secure Password Authentication.
Problems in sending e-mail also occur when your port is blocked by your Internet Service provider. The standard port usually used for SMTP connection is port 25. If this is the case, then seek for an alternative port from your hosting provider or Internet Service Provider. If you are having severe problems in sending and receiving your email, you may ask your hosting service provider for more technical support or sign up with remote PC specialists for 24/7 e-mail support.